RESPECT | TRUST | INCLUSION | DISCOVERY | EXCELLENCE
The Absent Mentor:
Faculty and a Duty to Be Present to Mentor and Guide

A tenure track faculty member was appointed to mentor students and post-doctoral appointees, teach courses, conduct research and lead a lab. Post docs, graduate and undergraduate students were excited to work with the faculty member and relied on their faculty mentor to progress on their educational and career paths. The faculty member suffered a personal hardship that started to affect their focus and availability. The faculty member then stopped attending meetings, was absent from the lab, and unavailable via email. The lab website, which once served as a resource for those interested in collaborating with the faculty member and the lab, was also outdated.
During this time, students and post docs worked to continue the lab activities, causing some students to veer from their selected path, miss deadlines and others to step into roles beyond their capabilities. Without leadership, there was a lack of collaboration and individuals worked in silos on their individual work.
The department chair offered support to the faculty member and offered resources such as the Ombuds, PAS, and a faculty mentor. After the faculty member’s absence continued, students approached the chair with their concerns, and the chair again offered resources and support. As the absence and lack of mentoring continued, the students then contacted the Speak Up program. The Chair took early action to assist students with transfers to other labs and mentors to support progression within their programs.
Professionalism and Duty of Care: We improve our knowledge, work and community by conscientiously applying our time and talents and demonstrate and practice genuine concern and respect for others. We encourage questions, dialogue, and challenges, holding individuals and organizations accountable for their actions and decisions.
Relevant Policies:
Faculty Handbook
Fact finding and intervention:
The appropriate Duke office spoke with those who had reached out and reviewed the concerns; and also met with the faculty member and the chair. Human Resources was alerted as a source to review policies and discuss concerns with the faculty member. An inquiry was completed related to reported concerns versus Duke policies.
Subsequently, other students formally raised similar concerns further substantiating the original claims. Due to the nature of the concerns shared, Duke leadership could not communicate the details of their assessments with the students. They were assured that all concerns are taken seriously and reviewed appropriately.
Resolution and action plan:
Human Resources and departmental leadership met to discuss the concerns.
The following resolution actions were communicated with the faculty and implemented:
- Graduate student recruiting and mentorship restrictions
- Performance coaching and temporary teaching restrictions
- Required update of lab website
*This vignette is loosely based on real cases received through Duke’s Speak Up program and/or other investigatory offices. Creative license was taken to protect the identities of those involved.*